FAQs From Your Favorite Cleaning Company in Austin
Q: What makes EcoMama a top cleaning company austin residents trust?
A: Our commitment to eco-friendly practices and the well-being of our clients sets us apart. We exclusively use non-toxic, biodegradable cleaning supplies, including organic essential oils, and our team is trained to provide a meticulous, detailed clean. Unlike many other options for a cleaning company Austin provides, we prioritize a healthy home environment over using harsh chemicals, ensuring our service is safe for your family, pets, and the planet.
Q: How do you determine the price for a cleaning service?
A: Our pricing is based on a few key factors, including the size of your home, the level of grime and dust, the presence of pets, and the frequency of cleaning visits. We provide a set, all-inclusive rate after a free in-home consultation, so you'll always know the exact cost upfront. Learn more about our pricing and service options:
Q: How do I schedule a free consultation & quote?
You can schedule a free consultation in a few easy ways:
Call or text us directly: Reach out to our team at 512-659-9633.
Send an email: You can email us with your details and questions at austinecomama@gmail.com
Fill out our online form: Visit our Contact page and provide your information in the contact form. We will get back to you promptly to set up a time.
Q: Will I have the same cleaner/cleaning team?
A: Absolutely! You will have the luxury of having your own personal cleaner/ cleaners along with the security of working with a company that is insured and provides quality assurance. In the rare event your cleaner/cleaners cannot make it we will have an equally awesome back-up cleaner/cleaning team come to the rescue. You will get to know your cleaners well, just as they will get to know your home and care for your home in the most conscious way possible.
Q: Do I need to be home during the cleaning?
A: No, you do not need to be present. In fact, many of our clients provide us with a key or a security code so we can clean while they are at work or away. We are fully bonded and insured, giving you peace of mind that your home is secure.
Q: Can I be home while they clean?
A: For sure! We won't kick you out! Many Austinites enjoy the beauty of working from home and we are accustomed to working around such clients.
Q: Are your cleaners employees or independent contractors?
A: Our cleaners are professional, in-house employees who are fully vetted, trained, and paid a living wage. This ensures a consistent, high-quality experience and a team you can trust. We believe that happy employees lead to happy clients!
Q. What areas do you service in Austin?
We primarily service Central and South Austin, Texas. South of 45th & Burnet and West of MLK
Q: Do you offer deep cleaning, move-in/move-out cleaning, or commercial cleaning?
A. We sure do! You can read more about our service options, but go ahead and reach so we can discuss your specific needs!
Q: Do I leave a key for the cleaners?
A: When we come to your home for the free evaluation, we will discuss how the team will gain access to the home. Every client has their own way of doing this so we will work out what works best for you.
Q: Are you insured?
A: Yes! We are fully insured for your protection!
Q: Are the cleaners okay with pets?
A: All of our cleaners are animal lovers! We are all very comfortable with dogs and cats and rabbits and gerbils! Whatever you have we are happy to have company while we clean!
Q: How often should I schedule a cleaning service?
A: The frequency of your service depends on your lifestyle and preferences. Many clients choose a recurring schedule—weekly, bi-weekly, or monthly—to maintain a consistently clean home. We also offer one-time deep cleans, as well as move-in and move-out services.
Q: What types of cleaning products do you use?
A: We use a carefully selected range of eco-friendly and non-toxic products, including Earth Friendly cleaners, Mrs. Meyers products, Bon-Ami, and Aura Cacia essential oils. We also use German-engineered Miele HEPA-filtered vacuums to trap allergens and improve air quality. Learn more about the tools and methods we use:
Q: How do I get started with your service?
A: It's easy! Simply contact us through our website, phone, or email to schedule your free consultation. We'll discuss your needs, provide a custom quote, and answer any other questions you may have. We look forward to showing you why we are the top-rated cleaning company austin offers.
Check back for more frequently asked questions! We strive to have open and clear communication with all of our clients and will continually be posting more questions and answers! Have a question that we didn’t cover here? Send us a message!